From ring resizing and stone tightening to chain repair and refinishing, begin with a careful assessment and approve the confirmed estimate before any work starts.
Your piece is assessed, quoted, and only ever worked on with your written approval. Nothing is a surprise.
Every repair starts with a hands-on inspection. Photos help us prepare, but the piece itself is always examined in person.
You receive an itemised estimate with a timeframe after inspection. Work begins only once you approve it.
Follow your repair with a private reference and one-time link. Your details and photos are never shown publicly.
Every piece is reviewed individually. Availability, final scope, price and timeframe are confirmed only after physical inspection.
From sizing adjustments to structural concerns, we assess the ring’s construction, metal and condition before recommending work.
Subject to physical inspection.
Repair process — precision bench soldering
We inspect stones, prongs and settings carefully to determine what work is appropriate and whether additional concerns are present.
Subject to physical inspection.
Repair process — precision bench work on a setting
Broken links, clasps and connection points are assessed according to the item’s metal, construction and existing wear.
Subject to physical inspection.
Repair process — chain and clasp repair
Cleaning and refinishing options depend on the jewelry’s metal, finish, stones and present condition.
Subject to physical inspection.
Repair process — surface refinishing
Jewelry treatment process
If the required work is not listed, submit photographs and a short description so the team can assess the piece.
Subject to physical inspection.
Repair process — engraving
01 — Intake
Tell us what needs care.
02 — Inspection
Every stone.
Every prong.
Every detail.
03 — Your Approval
04 — Care
Checked with care.
05 — Restored
Restored.
Quality checked.
Returned with care.
Tell us what needs care.
Every stone. Every prong. Every detail.
No repair begins until you approve the confirmed scope.
Checked with care.
Restored. Quality checked. Returned with care.
Before-and-after photographs of completed Marry Me repairs will appear here.
Placeholder area. Real, consented before/after photos of Marry Me repairs will replace these panels — no stock or third-party images are used.
Standard fees and turnaround ranges are not listed on this page. The price and timeframe for your piece are confirmed after inspection and shown in your estimate.
Jewelry purchased elsewhere may be submitted for assessment and possible repair, subject to physical inspection. We will tell you honestly if it is not something we can work on.
No. The photo review is free and preliminary. The final price and timeframe are only confirmed after we inspect the piece in person.
Turnaround depends on the work needed, so it is confirmed after inspection. Your estimate will state the expected timeframe for your specific repair.
We stop, contact you, and send a revised estimate as a new version. Work only continues once you approve the revised estimate.
No. Some damage, wear, or construction cannot be repaired safely. The inspection tells us for certain, and we will explain the options.
Your piece is logged against your private repair reference, its intake condition is recorded, and it is handled by our workshop team. Your contact details and photos are never shown publicly.
Bring the item itself and, if you have it, any Marry Me order number. A description of when the problem started is helpful. You do not need the original box or papers.
Yes. You can request cleaning and polishing on its own. Select “Cleaning and polishing” as the repair needed when you request an assessment.
Start with a careful assessment. You will receive a repair reference, and work only begins after you approve the confirmed estimate.